Features
Basic Plan
Seamless integration with existing CRM and ERP systems. Import and synchronize customer data from multiple sources.
Segment customers based on behavior and demographics. Trigger-based email marketing campaigns.
Access to basic dashboards with insights on campaign performance. Reports on customer acquisition and retention metrics.
Email support with a 48-hour response time.
Professional Plan
Seamless integration with existing CRM and ERP systems. Import and synchronize customer data from multiple sources.
Segment customers based on behavior and demographics. Trigger-based email marketing campaigns.
Access to basic dashboards with insights on campaign performance. Reports on customer acquisition and retention metrics.
Email support with a 48-hour response time.
Enterprise Plan
Seamless integration with existing CRM and ERP systems. Import and synchronize customer data from multiple sources.
Segment customers based on behavior and demographics. Trigger-based email marketing campaigns.
Access to basic dashboards with insights on campaign performance. Reports on customer acquisition and retention metrics.
Email support with a 48-hour response time.
Additional Advanced Features Across Plans
Seamless integration with existing CRM and ERP systems. Import and synchronize customer data from multiple sources.
Segment customers based on behavior and demographics. Trigger-based email marketing campaigns.
Access to basic dashboards with insights on campaign performance. Reports on customer acquisition and retention metrics.
Email support with a 48-hour response time.
| Feature | Basic Plan | Professional Plan | Enterprise Plan |
|---|---|---|---|
| Custom AI Solutions | - | - | Yes |
| Enterprise-level API Access | - | - | Yes |
| Dedicated Account Manager | - | - | Yes |
| Support | Yes | Yes | Yes |
| Onsite Training and Implementation | - | - | Yes |
Features FAQ
Favorade offers a comprehensive suite of features that cover the entire customer engagement lifecycle. Our platform stands out with its advanced AI-driven personalization, seamless multi-channel integration, and robust analytics capabilities. Unlike many other platforms, we provide customizable solutions that can be tailored to businesses of all sizes.
Yes, Favorade is designed with integration in mind. We offer a wide range of API connections and pre-built integrations with popular CRM systems, marketing tools, and analytics platforms. Our team can also work on custom integrations to ensure Favorade fits seamlessly into your existing workflow.
Data security is a top priority at Favorade. We employ industry-leading encryption methods, regular security audits, and strict access controls. Our platform is compliant with major data protection regulations including GDPR and CCPA. We also provide features that help our clients maintain compliance in their customer engagement efforts.
We offer tiered support based on your plan, ranging from email support for our Basic plan to 24/7 dedicated support for Enterprise clients. All clients have access to our comprehensive documentation and video tutorials. For Enterprise clients, we also offer personalized onboarding and training sessions to ensure you get the most out of our platform.